What our Customers say...

Storm Damage Testimonials

I had a pipe break during the winter and SERVPRO came out to help me Debi and her team Dayzha, Brandon, Jose, Juan, David, Jorge, Chris and Jermaine were all wonderful. I would highly recommend SERVPRO's team if you ever have the need for a restoration team

Jose, Brandon, Jorge and Chris did a great job making repairs and cleaning up an issue at my place of employment recently.

Deshawn, Dayzha, Debbie, Brandon, Gio,Juan, Chris, Jermaine and Jose This team is excellent. They took our awful situation and helped us through. They were all pleasant and considerate of our needs. DeShawn was knowledgeable and was able to answer all our questions and there was never a time when I felt he wasn’t in charge and doing his job. These guys and gals were great.

Deshawn, Brandon, Chris, Pedro, Juan and David came out to perform services at home and did a great job.

Service: Water damage-related cleanup & repair

Positive: Punctuality

DeShawn, Debbie, Gio and Brandon did an amazing job taking care of the water damage on my floors. Cannot recommend these guys enough, so fast, super professional!

DeShawn, was outstanding! Very thorough in his work, made sure nothing was missed or unturned. Very polite and respectful! He for sure would be the first person I call if this kind of thing happened again.
Thank you DeShawn!!!!

Shawn came by and brought an incredibly positive vibe that really helped us when we were feeling low because of water damage caused by a storm.

He made it clear which areas of our home were affected and what our options were to remediate them, and was extremely thorough. He restored my faith in humanity and really helped my girlfriend and I get a perspective on the damage that happened. Now we’re ready to rebuild and heal.

Thank you, Shawn and SERVPRO!

Deshawn, Jermaine, Gio and Chris treated us and our home with care while cleaning up the water damage after a recent storm. They went the extra mile to make sure everything was done right. Call them first if tragedy strikes you.

Shawn is AMAZING! He showed up at our home and took all of our worries away. His commitment to quality and thoroughness made the stressful experience a lot more manageable.

His team (Jermaine, Chris & Gio) worked their tails off to get the water out of our house and get us on the path to reconstruction.

Deshawn, Jermaine, Kevin, Chris and Juan did a great job. Would recommend for water damage.

Deshawn - great guy. Took lots of time to explain options to us. Very willing to talk to our contractor about work needed.

Great service to dry out our home after pipe burst during winter storm. Daniel lead team and was calm, competent,  and kept us informed. Brandon and Saud did careful work, monitored progress, kept work areas clean. We felt comfortable giving them access to come and go as needed when we weren't home. Nice people to have around when dealing with stressful situation.

Very knowledgeable, professional and extremely courteous staff. We are very happy with their service and highly recommend SERVPRO.

Deshawn, Makayla and Saud Cleared the problem

Great people, wonderful prompt service. They were not hired for repair. They brought in heat and fans to dry things up. Removed water damage wall , removed flooring. No mold. Our crew was jose,charlie,Germaine and travis

We had an emergency water related issue and Deshawn from SERVPRO was great! He came out and took the time to carefully walk us through the scope of work, and even gave us some recommendations in the event we decided to do the remediation work ourselves. At the end of the day we elected to hire SERVPRO to handle the water clean up which involved removing a floor and cabinet in our bathroom and a fair amount of trim and drywall. The technicians on Deshawn’s team (Jermaine, Charlie and Gio) were hard working, respectful, conscientious, and completed the work quickly and carefully and Deshawn checked in daily and answered all of our questions and helped submit things to our insurance company. We would definitely use SERVPRO again and can’t recommend Deshawn and team enough.

DeShawn was great. He took the time to address my concerns. Highly recommend!!

It was great working with DeShawn, Jermaine, Gio and Jahir! We discovered our water damage a couple of days before we left for a vacation and they were responsive and helped take care of our condo while we were gone and helped our peace of mind so we had one less thing to worry about while we were gone! Overall they were great to work with and would definitely recommend them!

DeShawn and Jacob came out to inspect crawl space.

DeSean was very friendly and helpful thank you.

SERVPRO did a wonderful, prompt, and professional job when my property had an emergency sewage leak in my crawl space. They came by the same day I called and started work that day. They were very clear with communication on when they'd be back next and what the job entailed/when it would be finished. I would use them again (Deshawn CSR, Caleb and Juan were my team) in a heartbeat and recommend them to anyone in a similar pickle.

DeShawn Blakey came out and gave an estimate. He was very professional and knowledgeable, thanks DeShawn

SERVPRO of SW Portland responded immediately to a burst pipe on the third floor of our townhouse that had done considerable damage to all floors and nearly all rooms. The dry-out, carpet and drywall removal, and other remediation efforts were very well-equipped and well-staffed. The crew, ably led by Jermaine, faced special challenges because our builder had glued the particle board underlayment to the subfloor, which required tremendous effort to remove and clean up under hot and miserable conditions. We appreciate the hard work! Home damage like this is very stressful, and the experience was made bearable by DeShawn Blakey, SERVPRO's customer service rep, who guided us through the cleanup, advocated for us with insurance, and provided empathy and reassurance above and beyond what good customer service requires.

We chose to use a separate contractor for the rebuild, but we would recommend SW Portland SERVPRO given their excellent customer service, rapid response, access to specialized equipment, and well-staffed work crews.

SERVPRO of SW Portland responded immediately to a burst pipe on the third floor of our townhouse that had done considerable damage to all floors and nearly all rooms. The dry-out, carpet and drywall removal, and other remediation efforts were very well-equipped and well-staffed. The crew, ably led by Jermaine, faced special challenges because our builder had glued the particle board underlayment to the subfloor, which required tremendous effort to remove and clean up under hot and miserable conditions. We appreciate the hard work! Home damage like this is very stressful, and the experience was made bearable by DeShawn Blakey, SERVPRO's customer service rep, who guided us through the cleanup, advocated for us with insurance, and provided empathy and reassurance above and beyond what good customer service requires.

We chose to use a separate contractor for the rebuild, but we would recommend SW Portland SERVPRO given their excellent customer service, rapid response, access to specialized equipment, and well-staffed work crews.

Used this company for flood assessment damage. JOSE and Denise arrived within 30 minutes of my call. They were professional & detailed in the damage assessment. They drew maps & measurements & estimated repair costs. They were also very kind during a traumatic time.

Daniel and SERVPRO saved stepped in mere hours after our house was attacked by our tree — roof, siding, gutters, fence, deck destroyed, and buried under four tons of spruce. They arranged the tree removal, patched the holes in our roof, rebuilt our porch steps, and restored power to the home, so we could meanwhile focus on keeping the family safe and arranging shelter. Real hero work.

Our house was damaged in the recent storm and we called SERVPRO. The entire process was seamless. Daniel came over, assessed our damage, helped us with drying out our walls and walked us through the process of getting everything fixed. Not only did Daniel help in walking us through the next steps, he recommended great service providers - we would use any of them again. I would highly recommend SERVPRO SW Portland.

Tom ,George, Humberto, Jason, Chris and Ann Margaret were very helpful and professional. I highly recommend SERVPRO of Southwest Portland

Everyone who came by was very professional, and also very patient with my kids asking them a thousand questions! Especially Kevin. Thanks for making a stressful situation less so.

In the rush to get things ready for Christmas, I didn't think it would be possible to complete the job and provide time for the restoration. Your crew was wonderful and we are pleased with the efforts and your work.

We were totally overwhelmed, the basement was totally awash, and they were totally calming, comforting and efficient. From the moment they arrived, we knew we were in good hands, and they did a fantastic job, saving everything that could be saved, giving excellent advice and encouragement, keeping us informed and leaving us ready to move on. Thank you!

I called SERVPRO of Southwest Portland and was greeted by Daniel who not only vacuumed up all the water but left a wonderful fan that dry the carpet in a very short period of time.

Given that I have allergies to mold, it was imperative that the flood is taking care of in a very short period of time. I gave these review five stars because it's rare to have such great customer service. I highly recommend SERVPRO Southwest Portland.

These guys are superheroes! We came home to a foot of water in our basement late one afternoon, and SERVPRO of Southwest Portland was our first phone call. Despite the late hour, Melinda, Randy, T, and Daniel were on site within 45 minutes and took charge of correcting what, for us, was a major calamity. They could not have been more invested in the results if it had been their own homes that flooded. It is clear that the SERVPRO folks take great pride in the service that they provide.

SERVPRO came out to help me during the rainstorm last December. Being a homeowner, it was a very stressful time for me, but the team was wonderful. Daniel and his crew were responsive, respectful, polite, and did a great job! I am so thankful for the work that you did. I highly recommend them!