Smart Toilet Acts Dumb

10/5/2022 (Permalink)

Smart toilet malfunctions.

We received a emergency call from a customer who reported a water leak from a toilet water supply line. The water was shut off in the Master Bathroom to prevent further damages until a plumber can comes out to inspect the water supply line for repairs. We found ceiling and wall materials saturated in the dining room and kitchen area. In the 3rd level Master Bathroom, we found a smart toilet that was shut off by customers. Then we found that the drywall 2ft above and below and tile flooring was saturated. It appeared the tile flooring was in good condition and we would be able to save.  In the Master Bedroom we found wet carpet and pad. Walls adjacent to the Master Bathroom are saturated We removed the pad and dried out the carpet via carpet lift.