Recent Posts

The right equipment for the job.

3/22/2019 (Permalink)

Why SERVPRO The right equipment for the job. Mold controlled by SERVPRO

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

5 Story office water damage.

3/22/2019 (Permalink)

Why SERVPRO 5 Story office water damage. Equipment on the job.

SERVPRO of Southwest Portland responded to a five-story office complex water damage with all five floors being affected. The job came in a 3 in the afternoon and the crew we on the job by four and worked through the night and on the weekend to contain and mitigate the water damage. 

The carpet was dried in place and trim was removed to allow for cavity drying systems to be placed. Only two small places were flood cut to allow for drying and that was done to allow one of the tenants to be up and running sooner. 

The building management, insurance agent and adjuster were very happy with the quick response and lack of demo that was needed on the job. 

SERVPRO of Southwest Portland is on the job 24 hours a day seven days as week. 

PPE Personal Protection Equipment

3/22/2019 (Permalink)

Why SERVPRO PPE Personal Protection Equipment Dillion in PPE

A lovely couple had there home damaged by a water pipe break under the house that filled the crawlspace with water and also damaged the underlying flooring and some of the wood flooring, SERVPRO of Southwest Portland was able to dry most of the hardwood floor with a floor drying system. 

The carpet pad was removed as well where needed to allow for drying. Trim was also removed to be able to place cavity drying systems.

Our crew needed PPE to go down in the crawlspace to remove the wet insulation and ducting. The safety of our employees is always at the top of mind with SERVPRO of Southwest Portland. 

SERVPRO of Southwest Portland has training on a weekly bases on Safety and use of PPE.

CE Classes

3/22/2019 (Permalink)

Why SERVPRO CE Classes Law & Ethics CE Class

SERVPRO of Southwest Portland provides CE Classes for Insurance Agents, Adjusters and Property managers free of charge every year.

The classes cover subjects such as Mold remediation, Fire Damage remediation, Water damage remediation, Bio-hazard, Law, and Ethics. 

Our teachers are certified in the subjects that they teach and credit is given to the Insurance agents, Adjusters and Property managers at the state level both in Oregon and Washington. 

The class being taught here at our location is Law & Ethics were also provide some onsite CE Class for Insurance Companies and Property Managers. 

We have been told that the classes are much more enjoyable live verus doing them on line and the Insurance Agents and Property managers enjoy the interaction with SERVPRO of Southwest Portland. 

We will have a LAW & Ethics class at our office on May 7th. Please email me at to hold your spot we do require a refundable deposit of $25.00 to hold your spot, it is returned when you attend the class. 

SERVPRO of Southwest Portland a great place to work

3/22/2019 (Permalink)

Why SERVPRO SERVPRO of Southwest Portland a great place to work Barbecue

SERVPRO of Portland is a great place to work. We work hard but also enjoy a summer barbecue and are looking forward to a Spring team building event and a Winter holiday get together to bond with a trip to cut down a tree, go on a hayride, meet Santa Claus and drink hot chocolate. 

All of the team supports the efforts of each other from our office staff coordination the right amount of manpower and equipment to the job, and everyone pitching in to get the equipment on site and be on the job in a timely manner.

If you are looking for a great place to work please send your resume to We are hiring for production techs and crew chiefs.

SERVPRO saves the day sewer break

3/12/2019 (Permalink)

Why SERVPRO SERVPRO saves the day sewer break SERVPRO of Southwest Portland saves the day.

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

CAT 3 Water Damage

1/18/2019 (Permalink)

Water Damage CAT 3 Water Damage CAT3 Water Damage

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."


  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

SW SERVPRO is the best

1/18/2019 (Permalink)

Water Damage SW SERVPRO is the best Water Damage


Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

Use wooden clothespins to keep furniture skirting off damp floors.

Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Hang furs and leather goods to dry separately at room temperature.


Enter rooms with standing water where electrical shock hazards may exist.

Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Leave books, newspapers, magazines or other colored rugs on wet carpets or floors to cause staining.

Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining.

Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Turn on wet ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

How Do I Handle a Fire Damage

1/18/2019 (Permalink)

Fire Damage How Do I Handle a Fire Damage Fire Damage

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage


  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Cupboards Covered in Soot?

1/18/2019 (Permalink)

Fire Damage Cupboards Covered in Soot? Kitchen Fire

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.


  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.