Recent Water Damage Posts

How to Spot Frozen Pipes

2/5/2021 (Permalink)

Picture of split pipe Call SERVPRO as pipes start to thaw.

As the weather begins to transition into the colder months there are certain precautions homeowners should begin to take to keep their home safe under freezing conditions.

One of the most common headaches homeowners face during the colder months are frozen pipes. 

Have you ever placed a can of soda in the freezer and simply just forgot about it and by the time you realized you forgot the can has already exploded making a mess of your freezer?  Well, when water freezes in a pipe, it expands in the same way.  If it expands enough, the pipe bursts and water escapes leaving serious damage as a result.

Pipes in attics, crawlspaces, and outside walls are all vulnerable to freezing, especially if there are cracks or openings that allow cold, outside air to flow across the pipes.  Holes in an outside wall where television, cable or telephone lines enter can provide access for cold air to reach pipes.

Pipes tend to freeze after consecutive days and nights of freezing (32degrees Fahrenheit) and below freezing temperatures.

Frozen pipes should cause many homeowners concern, for bigger issues may and will arise.  If you are unaware of the status of your pipes or what are some clues of a frozen pipe here’s a few signs that may help you.

  1. A slow stream of water, or no water at all coming through.
  2. Visible frost on your pipes
  3. Unusual loud sounds coming from your faucets
  4. Strange odors coming from your faucets

If any of these signs appear then it likely means your pipes have burst.  If this is true, you must act fast, a few things you can do to prevent any further damage.

  1. This first step is to always shut down your property’s main water supply. (Depending on the amount of water and location, you may want to first turn off electricity.)
  2. If it’s heated water that’s coming from the broken pipe, you should also close the valve attached to your hot water heater.
  3. After you’ve shut down the water, call a plumber for help with repairing or replacing the burst pipe.

During this time of need, make SERVPRO Southwest Portland your first call to help you and your local insurance agent assess the damage.  We will work for you to restore your property and your life to make it "Like it never even happened."

Water Damage Furnace

2/5/2021 (Permalink)

Water under a furnace Keep your furnace off the ground.

Every winter, especially if you live in a cold climate, your home is under assault from the elements. Eventually, that constant assault can cause your home’s systems to fail. One common result of these failures is water damage. And while any type of water damage is bad, there are certain types of damage that can be worse than others. That’s especially true in the winter.

Perhaps no system in your home is more important in the winter than your furnace. Without it, you’d be in big trouble. So while the impact of home water damage is bad no matter how you look at it, having your furnace damaged when the temps are freezing outside can be catastrophic. So let’s talk about things you can do to protect your furnace from water damage should the worst case scenario happen to you this winter.

Furnaces are hidden from view for a reason. They’re not exactly focal points of a home you want people’s eyes drawn towards. Whether it’s in a crawl space, basement or mechanical closet, it’s typically in a place you naturally don’t find yourself visiting very often. One way to help protect your furnace from water damage is to create an elevated platform upon which the furnace can sit. If it’s the case your furnace is found in an unfinished basement, you can simply pour a concrete block and install the furnace there. If it’s in a closet, it may make more sense to create a wooden box to hold the furnace. In either case, having the additional 18-24″ of height can typically protect against most types of home water damage.  Granted, in massive flood events this isn’t going to have much effect, but then again there isn’t much you can do from a preventative stand point when mother nature decides to take charge.

Please call SERVPRO for any restoration needs that you may have.

SERVPRO Can Help You With Both Fire And Water

2/3/2021 (Permalink)

Wall Socket SERVPRO Technicians Can Remediate Both Fire and Flood Damage After a Disaster

SERVPRO Technicians Can Remediate Both Fire and Flood Damage After a Disaster

When flooding rises high enough to enter an electrical outlet, the usual result is usually just a loss of power. In some cases, however, the resulting sparks and damage can start a fire in a house, apartment, or commercial building.

There are restoration companies that specialized in water damage, but very few have the experience and knowledge to handle the effects of both fire damage and flood damage in Portland Oregon. SERVPRO has decades in the business of returning your home to its original condition; our response teams can pump out a basement and scrub away smoke residues with equal ease.

Fortunately, fire damage caused by a flooded outlet is generally small and primarily smoke damage in nature. Drywall affected by either type of disaster requires removal, so the workload for our team members is not increased by dealing with two disasters on one job site. The rising smoke, however, leaves smoke residue higher up the walls which means that more wall panels require removal. Ceiling tiles may have to be cleaned or replaced as well.

Water damage to an outlet means a replacement from the hardware store; normally less than $5 apiece. The point of ignition is where the fire begins, and in this case, the electrical outlet is only the start of the damage. The wires leading to the outlet are melted to the outlet box and require cutting above any visible damage. An additional inspection is necessary to make certain that the burned wires did not compromise other building material.

If the damage runs very far back along the wires, then they require replacing, so the new outlet is set in the original location. Our technicians can run new wiring from any point in the structure back to the breaker box if needed to rebuild your home’s wiring system. This task is simpler once other team members finish removing the flooded drywall; exposing the electrical system for easier access.


Dealing with damage from a fire or flood is a long, complicated process. Restoring your home and property from both requires a professional service with access to a nationwide support network of equipment and training. SERVPRO of Southwest Portland is proud to call this area home and stands ready to help you whenever a disaster strikes. Call us today at 503-777-9739.

Never Tamper With The Fire Sprinklers

2/1/2021 (Permalink)

Picture of fire suppression system removed Never tamper with a fire sprinkler system.

A fire suppression system is any product designed to stop a fire from spreading. It gets the name suppression system as it aims to hold back the fire and the damage it may cause. Preventing the fire from spreading mitigates losses and allows time for emergency personnel to respond. One example of a fire suppression system is a fire sprinkler system. 

While sprinkler systems are the most common type of fire suppression system, some applications require special hazard fire suppression systems that do not use water.

The loss we show here was caused by a tenant trying to uninstall a fire suppression system. 

SERVPRO was required to clean and dry all of the surfaces for water. We also needed to perform demo of the drywall behind the vanity. 

Commercial Water Loss

1/11/2021 (Permalink)

Air movers in hotel lobby SERVPRO of Southwest Portland, ready 24/7/365.

"Faster to Any Disaster."  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

Your flooded office.

1/11/2021 (Permalink)

Flooded Office Ready to mitigate your water damage and restore your office to preloss condition.

If you have a water loss in your business, it is critical to get SERVPRO of Southwest Portland get on site immediately to begin assessing the situation. Once on site they will determine what is needed to get the restoration process started. SERVPRO has the team and training in place to handle the loss from start to finish. 

Typically the first step is to start extracting the water. Once all of the water is extracted, drying equipment can be placed throughout the facility. Each day a SERVPRO team member will monitor the drying process to make sure that the property is drying quickly and efficiently. Once the drying is complete SERVPRO will remove the equipment and take plenty of pictures. 

After drying, SERVPRO of Southwest Portland can help with the rebuilding process. If you have any questions feel free to contact our office at anytime by calling 503-777-9739

Water Damage Over The Weekend

1/4/2021 (Permalink)

Carpet flooded Ready to help 24/7/365.

This flood occurred on the weekend in Portland, Or first thing in the morning. The owner of the building did not know how to react due to the fact this had never happened to him before with a backed up toilet. As they googled a service SERVPRO of Southwest Portland was at the top of the list and were called in and had crews ready to respond quickly. The water was extracted, dried and the floors and walls were treated with our chemicals to get the business back up and running as soon as possible. Always be prepared for the worst and ready to call SERVPRO of Southwest Portland whenever trouble strikes.

We will make it “Like it never even happened.”

Please call 503-777-9739 24/7/365.

Water damage in a hotel.

1/4/2021 (Permalink)

Hallway with air movers. SERVPRO of Southwest Portland is here with the right equipment for the job.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Portland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Logged Hardwoods

12/17/2020 (Permalink)

Flood Damage Restoration Hardwood Floors - Flood/Water Damage Restoration

When a disaster happens and you have damage or deterioration due to water or flood issues in your home or business, your hardwood floors can suffer heavy consequences. They become warped and water logged from extended exposure to water. This can be a very expensive dilemma if you just decide to gut the floors and have new ones installed. 

SERVPRO can step in and offer a much more cost effective option that will give you fantastic results that match preloss condition.

This customers hardwoods were so water damaged they were deemed unsalvageable and the damaged section was removed during water mitigation. We have skilled professionals at our fingertips to lace in new replacement boards, utilize dustless sanding and refinish them to make it all look “Like it never even happened.”

Knee deep in water in your basement?

11/30/2020 (Permalink)

Knee deep water damage Shut off electrical items before entering flooded area.

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances, will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

Water Damage at a Local School

9/1/2020 (Permalink)

Air Moves Placed to Dry Out Carpet Water Damage at a Local School Dried Out BY SERVPRO.

SERVPRO of Southwest Portland was on the job over the weekend when a rainstorm flooded a school and affected a school computer lab. We were there within an hour of the call and had all hands on deck to place equipment and start drying the computer lab. No computers were lost during the water damage. 

One of the outside drains of the school became clogged and there were two inches of standing water in five of the classrooms. 

The wonderful team at SERVPRO brought air movers and dehumidifiers as well as air scrubbers and placed them at the appropriate places to dry the school as soon as possible with the least amount of downtime for the students. 

Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. 

Local Fun Park Dried Out

9/1/2020 (Permalink)

Air Movers drying out bowling lanes Bowling alley dry out.

Due to a mechanical malfunction in the mechancial room of a bowling alley four thousand square feet of a bowling alley were damaged by water. SERVPRO of Southwest Portland was called out late on a Sunday evening to go out and start mitigating the water damage. SERVPRO of Southwest Portland was able to save the floors of the bowling alley. The dining room and storage room were also affected by the water damage. 

The managers of the bowling alley were very pleased with the quick response and amazed at the speed in which were able to start drying out the bowling alley and getting it ready to have customers be able to start bowling again. 

Please call SERVPRO of Southwest Portland for all your fire water and bio-hazard needs. 

Basement Water Damage

2/11/2020 (Permalink)

Basement Pipe Broke Basement wall pipe broke and flooded walls and carpet

Unfortunately for this customer, they have suffered two major water losses in their basement, in a short amount of time. SERVPRO of Southwest Portland was there to get this second job done quickly and correctly. A pipe broke behind a wall that traveled alongside the basement, poured out of the baseboards, and down towards electrical sockets. The owner caught it quickly enough before other damage had occurred, so it was our job to get in their and extract all the major water that was now underneath the carpet and pad as well. After about four days of dehumidifying and airing out the basement, the carpet was back to dry and preloss condition, no demolition was necessary, the carpet could be placed back down, and furniture could be reset. Their plumber came to fix the piping in the walls, and you would never believe a loss occurred in that basement!

Crawlspace Water Loss

2/11/2020 (Permalink)

Crawlspace Water Damage Dripping water into crawlspace damage

This customer followed a slow, dripping leak from their kitchen into their crawlspace and found a much larger damage underneath the house. This leak had been running for quite some time and was soaking the insulation in the crawlspace directly under the kitchen. The water was shut off, and now it was time to track the leak source and then tearing out all the affected insulation so we could dry the structure underneath it. There was some mold detected underneath the insulation that needed to be mitigated as well. Since this was a multi-step project for us, it was important to test and check for any further damage underneath the house. The customer was starting to notice the moldy smell, which they caught early in the spore growth process. 

Shower Wall Water Damage

2/11/2020 (Permalink)

Shower Tile Dry Rot Dry rot in shower underneath window

This customer had a leak coming from their ceiling into the kitchen downstairs. At first the problem seemed to be coming from the tiles in the shower so the customer started their to see if they could track down the problem. After coming up with dry material underneath the tile, they moved to where the window seal was up the side wall of the shower. The customer came across a dry rotted area right below the corner of the window and down to the first floor in the kitchen. They called us out to look at the damage and what the next steps were to get this problem taken care of as quickly as possible. The mold was tested and removed for rebuild and the process has just begun! 

Bathroom Water Damage

2/11/2020 (Permalink)

Floor Damage from Water Shower caused damage and leaked onto the floor

What started out as a small leak dripping out of their guest bathroom shower, ended up coming through the ceiling into the laundry room on the first floor. The water had been slowly moving under the flooring in the bathroom and then moved down to the first floor in the house. The customer never would have known if it wasn't for the ceiling leak. SERVPRO of Southwest Portland went in to help the customer locate the source of the water and dry the areas that could still be salvaged. The first floor ceiling was dried out and the floor in the bathroom has since been replaced. Although the floor damage looks bad, the wood floor underneath was able to be dried out instead of removed for less demolition work and less mess!

State of the art equipment

1/16/2020 (Permalink)

SERVPRO of Southwest Portland has the state of the art equipment to dry out your home or business and save you money by not having to move your tenants out of the area also keeps the cost of demo down it totally eliminates the need for demo. Tenants are no longer displaced from their homes or businesses.

The DBK Boost Mat Target Drying Systems increase the evaporation rate of bound moisture in materials through the use of the Boost Heat Box and patented-design, coated PVC mesh mats. Using an air mover with a minimum of 800 CFMs, the system provides controlled, targeted heat and air to affected surfaces.

Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-Hazard Cleanups 503-777-9739

Broken Water Line From A Hit and Run Accident

1/7/2020 (Permalink)

Wall Damage Wall damage due to a hit and run accident

Accidents can happen at any time of the day! A broken water line was the result of a hit and run into the wall of this healthcare facility. The building walls both interior and exterior suffered some major damage along with the floors, equipment, and furniture where the accident occurred. Then once the water started flowing in through the broken pipes, the carpets were covered in water and quickly became soaked. Since this healthcare facility operated during regular business hours, SERVPRO of Southwest Portland set up a containment area to separate the damage from the incoming patients and staff. Following the larger containment, we set up a smaller containment area to focus on the water damage and to dry the affected area quickly. The office was able to stay open for business keeping their patients as their priority!

Water Damage at Oral Surgeon's Office

1/2/2020 (Permalink)

Front Of Structure Front of the office where water damage occurred

This professional office space suffered a loss from a broken pipe in the building. Although a plumber was called to deal with the damaged pipe, SERVPRO of Southwest Portland was able to help with the water cleanup and drying in the affected areas. Since the source was determined quickly, we were able to work with the office to get the job done around patient schedules so the business could continue to operate regularly. No matter the size of the loss, we are here to help! Please give us a call twenty-four hours a day seven days a week. Since losses can be unexpected, we are open every day of the year! Please call us at 503-777-9739 for all your Fire, Water, Mold and Bio-hazard cleanups.

Water Damage at Wine Storage

1/2/2020 (Permalink)

Water Damage Water damage from a roof leak

This water damage at a wine storage facility was caused by a roof that was exposed before a storm came. The water came in through the attic causing damage to the structure from above and there was standing water in certain areas around the building as well as some damaged carpet and fixtures. This company is responsible for storing wine bottles for other companies and customer's personal wine collections. We needed to make sure that wine wasn't going to be affected by the water damage and the temperature needed to be closely watched while we were cleaning up the water. This was a very unfortunate accident, but SERVPRO of Southwest Portland was there within an hour to get the water cleared out and everything secured to prevent further damage. 

Kitchen Sink Overflowed

1/2/2020 (Permalink)

Water Damage on Carpet Water damage from sink that overflowed

Accidents can happen at any time! A sink in an apartment complex overflowed leaving water damage through the kitchen, the hallway, and into the first bedroom. The carpet was soaked and needed to be dried with a dehumidifier. There was also water damage found in some of the walls near the sink so our team set up a wall cavity drying system to focus drying on the affected walls. Luckily for this customer, it was just a water mess and nothing else had further damage. SERVPRO of Southwest Portland is ready to help any size of a water, fire, mold and biohazard loss or damage. We are a twenty-four-hour emergency service company so we can have a team out any time day or night!

5 Apartment Units Affected by Water Damage

1/2/2020 (Permalink)

Hallway Water Damage Water damage in hallway of one apartment unit

This was a large water loss due to backed-up sewage drainage for the bathrooms in this apartment complex. Due to the size of the loss, 5 units had category 3 water damage and had to have demo work done and debris gathered from the units. Anything that came into contact with the water needed to be disposed of including kitchen cabinets, decor, carpets, walls, and much more due to the water being contaminated. This is a picture of the water damage that came out of the bathroom into the hallway in one of the units affected by the sewage back up. Our crew went in with full protective gear on and was able to clear out all the mess and everything that was damaged by the contaminated water. 

School Computer Lab

9/9/2019 (Permalink)

SERVPRO monitoring computer lab after water damage. Computer Lab damaged by water.

SERVPRO of Southwest Portland was on the job over the weekend when a rainstorm flooded a school and affected a school computer lab we were there within an hour of the call and had all hands on deck to place equipment and start drying the computer lab no computers were lost during the water damage. 

One of the outside drains of the school became clogged and there was two inches of standing water in five of the classrooms. 

The wonderful team at SERVPRO brought air movers and dehu's as well as air scrubbers and placed them at the appropriate places to dry the school as soon as possible with the least amount of downtime for the students. 

Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. 

Water Damage a Bowling Alley

9/9/2019 (Permalink)

Bowling Alley Bowling Alley

Due to a mechanical malfunction in the mechancial room of a bowling alley four thousand square feet of a bowling alley were damaged by water. SERVPRO of Southwest Portland was called out late on a Sunday evening to go out and start mitigating the water damage. SERVPRO of Southwest Portland was able to save the floors of the bowling alley. The dining room and storage room were also affected by the water damage. 

The managers of the bowling alley were very pleased with the quick response and amazed at the speed in which were able to start drying out the bowling alley and getting it ready to have customers be able to start bowling again. 

Please call SERVPRO of Southwest Portland for all your fire water and bio-hazard needs. 

CAT 3 Water Damage

1/18/2019 (Permalink)

CAT3 Water Damage

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

SW SERVPRO is the best

1/18/2019 (Permalink)

Water Damage

DO:

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

Use wooden clothespins to keep furniture skirting off damp floors.

Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Hang furs and leather goods to dry separately at room temperature.

DON'T:

Enter rooms with standing water where electrical shock hazards may exist.

Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Leave books, newspapers, magazines or other colored rugs on wet carpets or floors to cause staining.

Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining.

Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Turn on wet ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Sewer in the Shower

1/18/2019 (Permalink)

Sewer in the Shower

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON'T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC if there is possibility of spreading contaminated air.
  • Use low CFM household fans to dry the structure and spread contaminates.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

The do's and don't of a water damage

1/8/2019 (Permalink)

Water Damaged Bedroom

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Make SERVPRO of Southwest Portland Your First Call

1/8/2019 (Permalink)

Sewer Backup

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON'T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC if there is possibility of spreading contaminated air.
  • Use low CFM household fans to dry the structure and spread contaminates.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

SERVPRO to the Rescue

9/4/2018 (Permalink)

Benson Hotel

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

Basement Flood

9/4/2018 (Permalink)

Basement Flood

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

Broken Toilet Tank

7/2/2018 (Permalink)

Broken toilet tank

The customer had a basement area flood from a broken toilet tank. The areas involved were the bathroom, bedroom, sewing room, utility room and main hallway. 

SERVPRO of Southwest Portland was able to arrive at the job within an hour of the call. We set up 2 dehu's and 14 air blowers. 

The customer was very happy with the results. Telling us how easy we were to work with and how happy he was that we could get the drying down in only three days. 

Please call SERVPRO of Southwest Portland at the first sign of water damage, we can stop more damage from happening and stop mold from growing , leaving you family open to getting sick.

Please call us 24/7 at 503-777-9739.

What to do until help arrives. Sewer Backup

1/17/2018 (Permalink)

Sewer backed up into the shower.

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON'T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC if there is possibility of spreading contaminated air.
  • Use low CFM household fans to dry the structure and spread contaminates.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

Water Damage From Contaminated Water

1/17/2018 (Permalink)

A backed up toilet in a hotel caused damage to multiple floors.

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

What to do until help arrives. Water damage.

1/17/2018 (Permalink)

Water damage can happen to anyone.

DO:

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

Use wooden clothespins to keep furniture skirting off damp floors.

Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Hang furs and leather goods to dry separately at room temperature.

DON'T:

Enter rooms with standing water where electrical shock hazards may exist.

Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Leave books, newspapers, magazines or other colored rugs on wet carpets or floors to cause staining.

Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining.

Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Turn on wet ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Beware of Water Hazards

9/22/2017 (Permalink)

Standing water in a basement with electrical cords can be dangerous.

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances, will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

When Water Damages Occur

9/8/2017 (Permalink)

Water damage at an Historic Portland Landmark.

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.