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Massive water loss comes from a minuscule problem

10/19/2021 (Permalink)

Demolition required to help with drying Flood cut in laundry room

Shortly after closing for the day, SERVPRO of Southwest Portland received a call regarding a huge water loss. The customer informed us that their downstairs finished basement flooded from the mainline drainage. In addition, the customer also informed us that there were multiple rooms affected due to the water loss.

Like always our crew here at SERVPRO of Southwest Portland shortly after ending the call loaded up and headed to the job within the hour. During the initial inspection, the crew noticed that the floor is porcelain tile with a laundry room, bath, and living room the customer did all they could to dry the home upon our arrival.

Our amazing crew here at SERVPRO of Southwest Portland came to the conclusion that demolition was going to be needed in order to help the drying process. They removed the affected drywall located in the laundry room and the utility room while performing a flood cut in both of the rooms. Once demolition was done our crew brought in the equipment that included two small dehumidifiers.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Check out our Brag Book.

10/19/2021 (Permalink)

Pentagon SERVPRO cleans and repairs the Pentagon after 911.

SERVPRO of SW Portland has been in business for 7 years. Supporting the Portland Metro Area. We have done COVID cleaning for schools, businesses and construction sites. Fire damage restoration for homes, large and small business from one to 5 stories. Water damage mitigation for schools, retirement homes, large and small businesses and homes. We also do bio-hazard cleanups for homes and businesses. We have done bio-hazard clean-ups for the police department as well. 

Our team of professional SERVPRO employees are ready 24 hours a day 7 days a week to go out to your home or business and return it to preloss condition from clean up to complete restoration, we are your one stop company to call when you have a disaster. 

Check out our Brag Book on YouTube:

https://youtu.be/2ZIT2uYwZDQ

After hour call, have no worries SERVPRO is here for you 24/7

10/15/2021 (Permalink)

SERVPRO acting quickly after noticing  saggy ceiling SERVPRO bringing out all the equipment to restore life in the home as soon as possible.

SERVPRO of Southwest Portland received a call after hours regarding a huge water loss at a local home. From the time the call was answered and the time it was ended within 45 minutes a team of well-trained professionals loaded the trucks and headed to the home. 

Once SERVPRO of Southwest Portland arrived at the home it was stated that the bathtub in the upstairs bathroom overflowed. The water from the bathtub affected the bathroom along with two rooms upstairs, and the garage which was directly below the upstairs bathroom. While going through the home it was noticed that some demolition was needed the drywall in the ceiling was already sagging and needed to be removed. In addition, the garage ceiling needed to be removed from the water damage.

Then proceeded to remove the toilet, vanity, and floors from the bathroom upstairs. Before SERVPRO of Southwest Portland could start drying the home all the affected contents needed to be removed.  In order to dry the home, we had to set up seven air movers throughout the upstairs and downstairs of the home.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

A small problem for a toilet, a large problem for the basement

10/14/2021 (Permalink)

SERVPRO doing whatever they can to save the  new carpet The beginning of SERVPRO saving the customers new carpet

In the early hours of SERVPRO of Southwest Portland’s, workday received a call regarding a water loss in a local home. The homeowner noticed a leak in their basement from his toilet supply line once he noticed he instantly turned it off. Unfountranetly they just purchased a brand new carpet that was also affected by the water damage.

SERVPRO of Southwest Portland headed out and arrived on site within 45 minutes from the call being received. Upon arrival and doing an initial walk through the drying plan was thought out and once it was finished our team of trained professionals got to work. Our team decided that they would be able to extract the water from the carpet in order to keep it.

As time went on it was also decided that the vanity in the bathroom needed to be removed along with the baseboards. SERVPRO of Southwest Portland brought in multiple air movers in order to help speed up the drying process in the basement to get this homeowner back to enjoying the time they spend in the basement.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

3rd floor water leak coming from bathtub

10/13/2021 (Permalink)

During the workday early in the fall SERVPRO of Southwest Portland received a call regarding an interesting water leak from the ceiling of a local home. The homeowner explained that the bathtub on the third story was leaking through the ceiling on the living room on the 2nd floor and it affected multiple contents on the second floor. 

SERVPRO of Southwest Portland loaded up the trucks and headed to the home within 45 minutes of receiving the call. The homeowner drained the tub and turned it off after the initial walk through our crew decided that this job would need certain special drying equipment. The equipment needed was the ceiling injection drying system. This was set in the living room in order to help speed up the drying process in order to get the family back to relaxing in their living room enjoying each other’s company.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Huge water loss due to sump pump failure

10/12/2021 (Permalink)

Front of home Local home affected by rain

In the early hours of the morning, SERVPRO of Southwest Portland received a call regarding a huge water loss. There were 3 inches of standing water in the basement of the customer’s home.  The basement was flooded due to the heavy rain and the failure of the sump pump. A sump pump is used to remove water that has accumulated in a water-collecting sump basin it’s commonly found in basements.

The water loss affected the master bedroom, family room, bathroom, office laundry room, and utility room. The crew of SERVPRO of Southwest Portland also had to extract the carpet in the master bedroom along with the one in the office. The damage in the home was so bad the homeowners needed to move into a motel until drying was finished.

Due to the water affecting the outlets, SERVPRO of Southwest Portland’s crew had to use as many air movers as they could due to the limited power at the home. To fix that problem we had to place extra dehumidification to cover the difference. Demolition was also needed the crew had to remove wet carpet and pad due to category 3 water contamination.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Water heater gone wrong!

10/11/2021 (Permalink)

Air movers to the rescue SERVPRO doing its best to dry ASAP!

Shortly after 5 PM SERVPRO of Southwest Portland,  received a call regarding a huge water loss. The loss was caused by the water heater in the basement was leaking there was a few inches of standing water and the homeowners needed help getting the water sucked out. Once our trained professionals arrived they noticed that the water damage affected all flooring, baseboards, and heavy wicking in the drywall.

SERVPRO of Southwest Portland knew right away that two extra-large dehumidifiers were going to be needed for us to dry the basement as soon as possible. To get the family back to enjoying their basement. There was a piano in the basement SERVPRO was able to get it out and store it to ensure that there wouldn’t be any further damage to the remaining contents in the basement.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

How can a small leak affect so much?

10/9/2021 (Permalink)

Demolition required in garage  The removal of 10 square feet to speed up drying process

To start the workweek SERVPRO of Southwest Portland received a call from a homeowner who was very emotional she had just expired a huge water loss. The homeowner explained that her toilet had a leak that affected a lot of the carpet in the master bedroom and the closet in the master bedroom. SERVPRO of Southwest Portland affirmed to the homeowner that we will get out on the job and do our best to do whatever we can to fix their problem as soon as possible.

SERVPRO of Southwest Portland sent out our amazing crew and was on-site within the hour of receiving the call. Upon doing the initial walk through our crew noticed that the ceiling and wall of the living room that was directly under the bathroom was wet as well along with part of the wall and ceiling in the garage. The next step was to come up with a drying plan the crew knew it was going to be a big job so they came prepared with our flood truck filled with equipment. We needed 15 air movers, three extra-large dehumidifiers, and containment equipment for the garage and living room.

The crew came to the conclusion that they will need to remove the vinyl flooring in the bathroom and also removing the underlay of the vinyl flooring. In addition, to cutting ten square feet of drywall ceiling and insulation. Our crew was able to finish this massive water loss in only four days to get the family’s home back to normal. 

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Kitchen fire? That’s no problem for SERVPRO

10/5/2021 (Permalink)

Hurry we have to go! Local client forced to evacuate due to flames coming from next door

A client of ours was in the process of moving their belongings into their apartment when suddenly they had to evacuate the building. The reason for the evacuation was due to flames coming from a neighboring house the smoke and soot from the house were however left on the belonging of the customer.

SERVPRO of Southwest Portland removed the belongings to be cleaned and stored until the customer has found a new home and once the home is found SERVPRO of Southwest Portland will bring the belongings to their home.SERVPRO of Southwest Portland has worked with Farmers Insurance agents for many of their damages and they call us whenever they have a customer. Linda the agent from Farmers Insurance has told SERVPRO of Southwest Portland many times “that we are the only company she will refer her clients to”. 

We are "Here to Help". Please call 503-777-9739 24/7/365.  Please call SERVPRO of Southwest Portland for all your firewater and bio-hazard needs. 

A second-floor problem turned into a whole house problem

10/4/2021 (Permalink)

All hands on deck Installing wall cavity into the kitchen ceiling

SERVPRO of Southwest Portland received a call after hours regarding a water loss at a home. Within the same hour in which were called SERVPRO of Southwest Portland was all hands on deck sending out a crew of professionals to deal with this water loss as soon as possible.

The water loss occurred in a single-family home that was built in 1905. The water loss began on the second level and unfortunately the water leaked through the floor onto the first level and from there into the basement. After inspecting the job SERVPRO of Southwest Portland’s crew put their heads together to come up with a drying plan.

The first step that needed to be taken was to follow all safety standards the importance of the safety of our crew and the family was our top priority. The crew then needed to detach sinks and cabinets in the upstairs bathrooms in addition to capping all of the hot and cold water stops. The crew proceeded to remove vinyl tile, underlay, float carpet, and pad they then went into the basement and placed two air movers blowing up to the subfloor along with one dehumidifier.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.