Recent Posts

Sewage Spill Emergency

10/5/2022 (Permalink)

Visqueen lined crawlspace Make it clean with visqueen.

Today we received an emergency call from a customer who reported that her sewage pump in her crawlspace filled overnight and flooded the crawlspace with CAT 3 sewage. We arrived on site to inspect the crawlspace area where the location is behind the house down the staircase. Customer opened up the hatch and we walked into a crawl space where you can stand up and we detected where the source of sewage was coming from. The sewage has spilled into the crawlspace on top of the Visqueen and underneath. We extract the sewage from her crawlspace, place a plastic lining for the plumber to come in and fix the pump. 

SERVPRO of Southwest Portland is available 24/7/365 to service your home or business. 

Call 503-777-9739. 

Smart Toilet Acts Dumb

10/5/2022 (Permalink)

Smart toilet in bathroom Smart toilet malfunctions.

We received a emergency call from a customer who reported a water leak from a toilet water supply line. The water was shut off in the Master Bathroom to prevent further damages until a plumber can comes out to inspect the water supply line for repairs. We found ceiling and wall materials saturated in the dining room and kitchen area. In the 3rd level Master Bathroom, we found a smart toilet that was shut off by customers. Then we found that the drywall 2ft above and below and tile flooring was saturated. It appeared the tile flooring was in good condition and we would be able to save.  In the Master Bedroom we found wet carpet and pad. Walls adjacent to the Master Bathroom are saturated We removed the pad and dried out the carpet via carpet lift. 

Floor drying matts to the rescue.

10/5/2022 (Permalink)

Suction Floor Drying Matts. Floor matt drying systems.

Toilet overflowed in half bath on the main floor and affected the hardwood flooring in the bathroom and office and went down a heat duct in the office. It affected the ceiling wall and floor in the basement. 

SERVPRO of Southwest Portland was able to dry the flooring in record time, by using a floor drying system that was comprised of two floor suction matts, and a wall cavity drying system. 

SERVPRO of Southwest has the latest equipment from laser measures to thermal cameras to help with the process of finding where the water has gone and making sure we dry every area out. 

Make SERVPRO of Southwest Portland your first call, our professional team of water restoration techs. will be able to get the job done. 

Reconstruction

9/28/2022 (Permalink)

Bedroom with crown molding "Like it never even happened." Only better.

This job had asbestos abatement of the popcorn ceiling. Due to the need for a thorough seal on containment for the abatement, there was wall paper that was impacted and damaged. In order to save money for the customer and insurance client we offered a more cost effective solution than stripping and replacing all the wallpaper in the room. The solution was to install a crown molding that would match the rest of the crown molding in the home to the customers delight and satisfaction this work was approved and scheduled for completion.

Call SERVPRO of Southwest Portland 24 hours a day 7 days a weeks 365 days a year. Our professional team will be there to help you through the process of returning your home to preloss condition. 

How clean is your carpet?

5/5/2022 (Permalink)

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Car Cleaning

5/5/2022 (Permalink)

White car with doors open. Vandalized car cleaned and restored.

We received a call from the insurance company, one of their customers had recently had their car stolen. The cars was recovered but the back window had been broken out and the car was wet inside from the rain also had the smell of marijuana inside. 

SERVPRO of Southwest Portland took the car back to their location and cleaned out the glass and other items from the car, vacuumed all of the surfaces and wiped down all of the surfaces with anti-microbial. We then set airmovers to dry the car, once dry we set an ozone machine to clear the car of any remaining odor. 

Please call SERVPRO of Southwest Portland when you are in need of that special sort of cleaning. SERVPRO of Southwest Portland is open 24/7/365 503-777-9739.

Board Up

5/5/2022 (Permalink)

SERVPRO employee in tan pants and black jacket and cap SERVPRO to the rescue day or night.

SERVPRO of Southwest Portland responded to an emergency call from the maintenance manager after hours on Saturday April 16,2022 to come out to a large commercial building complex in downtown Portland to board up two windows that had been broken out. To board up the windows we used two pieces of 2x4 by eights and one full sheet of plywood for each window. The time on site was approximately two hours of work and was performed by our wonderful crew of Hunter, Travis and Andrew. 

During the issues we have had in downtown Portland. SERVPRO has been there to clean up and board up the broken windows, clean up the graffiti, fire and water damage as well as clean for COVID. 

SERVPRO of Southwest Portland should be your first call 503-777-9739.

Norovirus

4/8/2022 (Permalink)

Woman sick from Norovirus Call SERVPRO to clean your home or business for Norovirus.

SERVPRO of Southwest Portland can clean for Norovirus. Keeping your homes and businesses safe.

Norovirus spreads through sick people and contaminated surfaces

Surfaces can get contaminated with norovirus in many ways, including when:

  • An infected person touches the surface with their bare hands that have feces or vomit particles on them
  • An infected person vomits or has diarrhea that splatters onto surfaces
  • Food, water, or objects that are contaminated with norovirus are placed on surfaces
  • Tiny particles of vomit spray through the air and land on surfaces or enter a person’s mouth, then he or she swallows it

The Centers for Disease Control and Prevention says each year norovirus causes about 900 deaths, usually among those 65 and older; 109,000 hospitalizations; and 465,000 emergency room visits, mostly from children. 

Norovirus symptoms usually hit 12 hours to two days after infection and hang around for one to three days. "Noravirus can cause health effects"

Please call SERVPRO of Southwest Portland 24/7/365 to come and clean for Norovirus.

SERVPRO of Southwest Portland is here for you! No matter what!

3/7/2022 (Permalink)

When you see this truck It should give you comfort. No matter the time SERVPRO will load the truck and head your way ASAP.

SERVPRO was founded in 1967 and since then SERVPRO has been the leader in mold, water, fire, and other specialty cleanup restoration services. SERVPRO of Southwest Portland has well trained-professionals that understand the types of smoke and their behavior patterns are extremely vital to proper restoration.

SERVPRO of Southwest Portland provides an itemized, area-by-area loss inventory and accurate inventory that helps keep costs low and reduces job completion time. In addition, we have the ability to pack out your household items or items located inside your business and store them at our location until we return them to you freshly cleaned.

We are lucky enough to have the great support of our customers they leave us great reviews that help keep us at the top of the mold, water, fire cleanup restoration services in the Portland metropolitan area. “I just wanted to say thank you to Tom, Travis, and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!”

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is here for you 365 days a year 24/7

3/1/2022 (Permalink)

SERVPRO to the rescue No matter the size of the loss SERVPRO of Southwest Portland is here for you!

SERVPRO of Southwest Portland wants to ensure that you, your family, and or your staff have a feeling of safety and security when they are in a time of need no matter if it's a water, mold, or fire job.SERVPRO of Southwest Portland is here to serve the Multnomah county and all areas of the Portland metropolitan area. There is no job we cannot handle SERVPRO has responded to property damage emergencies ranging from multi-million dollar jobs such as the Pentagon, White House, and those suffered by individual businesses and homes.

Here at SERVPRO, we pride ourselves on building relationships with our local communities' business along with insurance companies, and commercial clients of the Portland area. Here is one of our 5-star reviews from a customer who experienced a huge water loss. 

“Everyone at SERVPRO provided excellent service from start to finish when we had a recent water issue. Debi was out within two hours of my call to survey the damage and provide an estimate by the end of the day. Tyler and his colleague were out the next day and worked a long day to get the bulk of the job done, returning the next day to follow up on any loose ends. All the prep work before and clean up afterward was impeccable. Tommy was extremely diligent and helpful in helping us get reconstruction work done quickly, and all the staff at the office were helpful I’m dealing with our insurance company, billing, etc. All in all a great experience, and highly recommended. Thanks to all for the great work!”

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.