Recent Posts

How clean is your carpet?

5/5/2022 (Permalink)

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Car Cleaning

5/5/2022 (Permalink)

White car with doors open. Vandalized car cleaned and restored.

We received a call from the insurance company, one of their customers had recently had their car stolen. The cars was recovered but the back window had been broken out and the car was wet inside from the rain also had the smell of marijuana inside. 

SERVPRO of Southwest Portland took the car back to their location and cleaned out the glass and other items from the car, vacuumed all of the surfaces and wiped down all of the surfaces with anti-microbial. We then set airmovers to dry the car, once dry we set an ozone machine to clear the car of any remaining odor. 

Please call SERVPRO of Southwest Portland when you are in need of that special sort of cleaning. SERVPRO of Southwest Portland is open 24/7/365 503-777-9739.

Board Up

5/5/2022 (Permalink)

SERVPRO employee in tan pants and black jacket and cap SERVPRO to the rescue day or night.

SERVPRO of Southwest Portland responded to an emergency call from the maintenance manager after hours on Saturday April 16,2022 to come out to a large commercial building complex in downtown Portland to board up two windows that had been broken out. To board up the windows we used two pieces of 2x4 by eights and one full sheet of plywood for each window. The time on site was approximately two hours of work and was performed by our wonderful crew of Hunter, Travis and Andrew. 

During the issues we have had in downtown Portland. SERVPRO has been there to clean up and board up the broken windows, clean up the graffiti, fire and water damage as well as clean for COVID. 

SERVPRO of Southwest Portland should be your first call 503-777-9739.

Norovirus

4/8/2022 (Permalink)

Woman sick from Norovirus Call SERVPRO to clean your home or business for Norovirus.

SERVPRO of Southwest Portland can clean for Norovirus. Keeping your homes and businesses safe.

Norovirus spreads through sick people and contaminated surfaces

Surfaces can get contaminated with norovirus in many ways, including when:

  • An infected person touches the surface with their bare hands that have feces or vomit particles on them
  • An infected person vomits or has diarrhea that splatters onto surfaces
  • Food, water, or objects that are contaminated with norovirus are placed on surfaces
  • Tiny particles of vomit spray through the air and land on surfaces or enter a person’s mouth, then he or she swallows it

The Centers for Disease Control and Prevention says each year norovirus causes about 900 deaths, usually among those 65 and older; 109,000 hospitalizations; and 465,000 emergency room visits, mostly from children. 

Norovirus symptoms usually hit 12 hours to two days after infection and hang around for one to three days. "Noravirus can cause health effects"

Please call SERVPRO of Southwest Portland 24/7/365 to come and clean for Norovirus.

SERVPRO of Southwest Portland is here for you! No matter what!

3/7/2022 (Permalink)

When you see this truck It should give you comfort. No matter the time SERVPRO will load the truck and head your way ASAP.

SERVPRO was founded in 1967 and since then SERVPRO has been the leader in mold, water, fire, and other specialty cleanup restoration services. SERVPRO of Southwest Portland has well trained-professionals that understand the types of smoke and their behavior patterns are extremely vital to proper restoration.

SERVPRO of Southwest Portland provides an itemized, area-by-area loss inventory and accurate inventory that helps keep costs low and reduces job completion time. In addition, we have the ability to pack out your household items or items located inside your business and store them at our location until we return them to you freshly cleaned.

We are lucky enough to have the great support of our customers they leave us great reviews that help keep us at the top of the mold, water, fire cleanup restoration services in the Portland metropolitan area. “I just wanted to say thank you to Tom, Travis, and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!”

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is here for you 365 days a year 24/7

3/1/2022 (Permalink)

SERVPRO to the rescue No matter the size of the loss SERVPRO of Southwest Portland is here for you!

SERVPRO of Southwest Portland wants to ensure that you, your family, and or your staff have a feeling of safety and security when they are in a time of need no matter if it's a water, mold, or fire job.SERVPRO of Southwest Portland is here to serve the Multnomah county and all areas of the Portland metropolitan area. There is no job we cannot handle SERVPRO has responded to property damage emergencies ranging from multi-million dollar jobs such as the Pentagon, White House, and those suffered by individual businesses and homes.

Here at SERVPRO, we pride ourselves on building relationships with our local communities' business along with insurance companies, and commercial clients of the Portland area. Here is one of our 5-star reviews from a customer who experienced a huge water loss. 

“Everyone at SERVPRO provided excellent service from start to finish when we had a recent water issue. Debi was out within two hours of my call to survey the damage and provide an estimate by the end of the day. Tyler and his colleague were out the next day and worked a long day to get the bulk of the job done, returning the next day to follow up on any loose ends. All the prep work before and clean up afterward was impeccable. Tommy was extremely diligent and helpful in helping us get reconstruction work done quickly, and all the staff at the office were helpful I’m dealing with our insurance company, billing, etc. All in all a great experience, and highly recommended. Thanks to all for the great work!”

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.



No need to fear, SERVPRO is here!

3/1/2022 (Permalink)

SERVPRO to the rescue SERVPRO of Southwest Portland is here to help you please don't forget it!

Whether it's a burst pipe in an office building or a faulty wiring job in an apartment complex, fire and water losses are never planned but so often occur. When they do SERVPRO of Southwest Portland is here for you 24/7 365 days a year. Here at SERVPRO, we understand that there is no such thing as a “small emergency” when it comes to your business or home. 

There are currently over 1,700 franchises worldwide giving their citizens of cities the same message "Like it never even happened.” SERVPRO has been in business for over 45 years the crews of SERVPRO no matter the location has the experience and training in mitigating damages ranging from a single-family household to skyscrapers. In addition, we make sure that our crews specialize in detailed communication throughout the cleaning and restoration process not only does that keep the customer informed it also makes them feel like a priority during this stressful time.

“Troy, Jose, and Shain came after hours to assess, clean up, and mitigate the damage in my flooded basement. They were kind, courteous, and efficient. Troy followed up with me the next day, then Tom came out twice that week to check the equipment and assess the progress of the “drying out” process. He, too, was very kind and helpful. They are also working with my insurance company to process the claim. All in all, I was pleased with and appreciative of their expertise and great customer service.” This quote comes from one of our customer's reviews that go a long way in ensuring that SERVPRO of Southwest Portland is the leader in all of the cleanup restoration services we offer.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Tree Smack

2/28/2022 (Permalink)

Tree on a car SERVPRO to the rescue.

SERVPRO of Southwest Portland to the rescue, tree service on it's way out to remove tree. Home being tarped until roof can be repaired and electricity is being restored to home. All services set up in less that two hours. This weeks weather has turned from bad to worse with high winds and a deluge of rain that has cause several trees to fall in the Portland Metro area. 

SERVPRO of Southwest Portland has been called out to save the day. Our team of professionals are on call 24/7/365 to respond to these calls and get out to the customers home within the hour. 

Please call our offices 24/7/365 to receive the help you need to insure your home is repaired as soon as possible.

Ice can be beautiful just not on your pipes

2/11/2022 (Permalink)

Red Frozen Pipes Winter Fun?

When you think of winter weather you probably think of school closings, slippery roads and a driveway to shovel.  Winter weather can cause a lot more issues then those listed above.  If we have below freezing temperatures for 3 days in a row you are at risk for frozen pipes, which can create a major disaster at your home or office.

Typically, frozen pipes are the ones exposed to the cold weather such as basements, attics, garages, and kitchen cabinets. A frozen pipe will usually rupture because of the backflow pressure between the blockage and the water source; this can cause catastrophic damage to your home and office if not addressed quickly.

According to the American Red Cross there several steps you can take to prevent your pipes from freezing:

  • Keep your heat set both day and night
  • Be sure to completely drain the water from sprinkler lines as well as outside hoses
  • Open your kitchen cabinets to let the warm air to circulate near the pipes
  • When weather is extremely cold, let water drip from your exposed faucets

If you experience water damage from frozen pipes, call SERVPRO of Southwest Portland 503-777-9739 and let us make it "Like it never even happened."

Rain, rain, go away!

2/10/2022 (Permalink)

Demolition required to help with drying No matter the time of day SERVPRO is always here to help!

SERVPRO of Southwest Portland received an after-hours call regarding a massive water loss in a local home of the Portland area. The homeowner alerted us that their basement was flooding and you could tell in their voice they were very frantic and agitated. Within an hour of the call ending, we sent our crew of well-trained professionals with the flood truck loaded up and ready to go. Our crew was told that the flood was caused by heavy rain.

Upon arrival, after going through the initial inspection our amazing crew chief came up with the most efficient drying plan in order to get the basement back to normal as soon as possible. The drying plan was to extract all of the standing water located in the basement and remove the base along with all saturated carpet and pad. Once removed, flood cuts will be needed for the affected walls in the basement. 

The flood in the basement was caused by the rain and the rain caused the window to well and to fill up then the water then entered through the window opening. Water was coming in at a very high rate until the homeowner was able to get back and from home depot and installed a sump pump in the well and pumped out the water.

Our crew brought in multiple dehumidifiers along with multiple air movers as we could fit into the basement in order to dry the basement as soon as possible. SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened”. Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.