Recent Posts

SERVPRO on the Frontlines with Emergency Response

4/3/2020 (Permalink)

SERVPRO in PPE SERVPRO employee spraying for the COVID-19 virus in an office building.

SERVPRO of Southwest Portland is being called on by numerous businesses and community leaders to perform the necessary bioremedation services to clean, disinfect and sanitize their properties.

SERVPRO of Southwest Portland started in early March to clean schools, construction sites, office buildings and homes for COVID-19.

SERVPRO uses EPA approved products that follow CDC guidelines for cleaning. If you are interested inquiring about our services we are here to help 24 hours a day seven days a week, while life gets back to normal in the communities we call home.

Please call our office at 503-777-9739.  

Please stay safe. You and your employees and families are in our thoughts and prayers.

SERVPRO Cleaning Commercial Buildings for COVID-19

4/3/2020 (Permalink)

SERVPRO employee in PPE cleaning SERVPRO employee cleaning an office building in full PPE for COVID-19.

SERVPRO of Southwest Portland can respond quickly and effectively to help minimize business interruption to your company.

SERVPRO franchise professionals are uniquely prepared during this unprecedented times to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters ,tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables at a minimum. These same surfaces are mentioned in the CDC guidance for commercial spaces as well.


3/9/2020 (Permalink)

Fire Damage Fire damage in bedroom.

Fires can be alarming and devastating when they occur, especially in your home. Here are a few reminders from SERVPRO of Southwest Portland if you or your loved ones experience a fire or smoke damage. 


  • Limit movement in the home to prevent soot particles from being embedded into upholstry and carpet. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides on leaves on house plants. 
  • Change HVAC filter, but leave system off until trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

Why SERVPRO for Water

3/9/2020 (Permalink)

Carpet Water Damage Water damage to carpet.

Even if you experience a water loss with clean water, there are still some steps to take to prevent further damage to your belongings and your homes integrity.


  • Shut off the source of water if possible or contact a qualified party to stop the water source. 
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions for even drying. 
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors. 
  • Hang furs and leather goods to dry separately at room temperature. 

General Cleaning

3/6/2020 (Permalink)

PPE House Clean House clean with full PPE

SERVPRO has been in the cleaning and restoration industry for over 45 years. With the proper equipment SERVPRO is always ready for the job! We use specialty air movers and deodorization equipment to mitigate damage ranging from single family homes to skyscrapers.

General house or business cleaning and mitigation of airborne particles, no job is too large for SERVPRO of Southwest Portland. 

Flu season? Remember to wash your hands often, stay home if you're feeling ill, and avoid touching your nose, mouth and eyes. SERVPRO has got you covered with the rest! 

It is important to keep your living space in healthy order for you and your loved ones. Routine duct and HVAC cleaning can:

-Reduce allergens and pet dander

-Eliminate offensive odors

-Improve operating conditions and efficiency

Right Equipment for the Job!

3/6/2020 (Permalink)

Hallway Coverage Floor coverage through main hallway.

SERVPRO of Southwest Portland takes pride in our work, which often includes customers homes. We know how important it is to keep the home you and your family value in the most livable condition, even after you have suffered a loss. 

By placing protective equipment throughout the job site, we are keeping the integrity of your home safe from damage. 

Here you see floor and wall coverage throughout the main hallway following a large water damage. We focus on major walkways where we will be carrying large equipment through to perform services. 

When placing equipment throughout your home, please let your production techs know if you have any major concerns we need to pay attention through. SERVPRO of Southwest Portland is here to help, and we want to make sure the quality of service you expect is always exceeded. 

The Right Equipment

3/6/2020 (Permalink)

Garage Fire Damage Burnt structure after a garage fire.

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration. 

Wet Smoke - Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke - Paper and Wood; Fast burning, high temperatures, dry, nonsmeary residues.

Protein - Virtually invisible; extreme pungent odor.

Fuel Oil Soot - Furnace Puff Backs.

Other Types - Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning method and allows us to focus on saving your precious items. 


3/2/2020 (Permalink)

Fire, Water, Mold Why choose SERVPRO

SERVPRO Franchise Professionals blend customer service and accountability with proven methods of mitigating damage after water and fire losses. 

SERVPRO of Southwest Portland prides itself on being timely and efficient when it comes to the loss you may encounter. Our service response guidelines are as follows:

With one hour from notice of loss, a team member from SERVPRO of Southwest Portland will contact you or your insured to arrange for service. 

Within four hours of loss notification, we will be on-site to start mitigation services. 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the customer or the adjuster. 

Working with a company that is professionally trained in all your restoration needs is going to be crucial when getting the job done correctly the first time. SERVPRO has been an IICRC-approved school since 1997. In this training there are five major classes to cover the work we do. 

Fire Then Water Damage

2/27/2020 (Permalink)

Fire In Assisted Living Center Fire and water damage in a local assisted living centers affecting multiple floors.

This multi-story assisted living center on the hills of downtown Portland experienced a fire break out in one of the resident's kitchens. The sprinklers in the building went off to put out the initial flames and then fire crews arrived to cover the rest. By the time the fire had been put out five floors had significant amounts of water damage. SERVPRO of Southwest Portland went in to first remove the water damage that had occurred and then start to clear out the initial problem, the fire and soot damage. We placed equipment throughout elevators, hallways, resident rooms, and dining area. After the meters read the floor, walls, drywall, and carpets were dry. We began to go through salvageable items from the fire and start to clear the soot out of the room. This was a long process, but the finished product looked good as new! 

Hotel Fire

2/11/2020 (Permalink)

Hotel Fire Hotel three room fire

Three rooms in the corner area of this hotel burnt from the inside out a couple weeks ago over a weekend. SERVPRO of Southwest Portland was there within an hour getting pictures of the damage and measuring the scope of the project. The fire marshal was onsite giving us the go ahead for measurements and pictures around the property. The fire spread so quickly that in a short amount of time, three rooms were burnt on the inside with just the majority of the structure still standing. We are able to go in and clean soot damage and do debris cleanup in the affected units as well as the surrounding ones from the pungent smoke smells. Even though some of the structure will need to be demolished and rebuilt, we can help with the areas and items that need to be ozoned.